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Purchase
1. Can People Who Are Not In The Defense Forces
Buy The Products Listed In This Website?
Yes. Anybody Can Buy These Items. Restricted Items Are Not Listed In This Website.
2. Can I Exchange The Products?
Yes. Exchange Will Be Given If The Item Is
Returned To Us Unused Within One Week From The Date Of Delivery. The Customer
Has To Bear The Shipping Charges For Exchange.
Payment
1. What Are The Payment Options Available?
Online Payment Options
Credit
Card
Debit
Card
Net
Banking
NEFT
(Bank Transfer)
Offline Payment Options
COD
(Cash On Delivery) - COD Is NOT Available For
Demand
Draft (DD In Favour Of Navyug Military & General Stores Payable At
Bangalore)
EMO(Electronic
Money Order Which Can Be Sent From Your Nearest Post Office)
Note: We
Do Not Accept Cheque
2. To Which Account Should I Transfer The Money?
Transfer the money by NEFT to the following
account
Name of Account Holder : Navyug Military & General
Stores
Syndicate Bank Current Account No: 04581010000232
Branch : Ganganagar(GG halli)BANGALORE - 560032
IFSC – synb0000458
NOTE:Please Mention Your Name In The Transfer
Description For Us To Identify The Payment. Once The Money Has Been Transfered,
Send The Transaction Ref No By Email To [email protected]
DO NOT DEPOSIT CASH INTO OUR ACCOUNT AS WE WILL BE
CHARGED A FEE FOR DIRECT CASH DEPOSITS
3. To Which Address Should I Send The DD/Money
Order?
Chughs Navyug Military
Sales off: 13 A Dharamraja Koil street,
Shivajinagar
Bangalore- 560051,
Karnataka State, India
Mention Your Order Number When You Send The
DD/Money Order
4. Do You Offer COD (Cash On Delivey)?
Yes. Cod Is Available To Certain Pin Codes And
This Option Will Be Displayed During Checkout If The Service Is Available To
Your Shipping Address.
5. Are There Any Extra Charges For COD?
COD Charge Of Rs 50 Is Applicable. It Is Included
In The Shipping Amount.
Shipping
1. Do you ship to APO (Army Post Office) Address
or Military Address?
Yes. We ship to APO address by EMS Speed Post
only.
2. What Are The Shipping Options Offered By Chughs
Military ?
Fedex, Aramex, Delhivery and EMS Speed Post
3. How Long Will It Take For The Items To Reach Me
Once I Place The Order ?
Once the order is placed online, The Standard Delivery period is within 30-60 working days. And the shipment usual time taken by courier is
3 to 7 days by EMS Speed Post
4. How Do I Track My Shipment?
Fedex -
https://www.fedex.com/fedextrack/WTRK/index.html?action=track&fdx=1490
Fedex Customer Care Number - 1800 209 6161, 1800
22 6161
Aramex - http://www.aramex.com/express/track.aspx
Delhivery - http://www.delhivery.com/#
EMS Speed Post -
http://www.indiapost.gov.in/Tracking.aspx
5. What Should I Do If My Shipment Has Not Reached
Me Within The Time Mentioned In The Website?
Please Check Your Inbox For A Mail From Navyug
Military With Details Of The Shipment. Your Tracking Number Will Be Mentioned
In This Mail.
You Can Track Your Shipment In The Links Given
Above.
If The Problem Persists Then, Send A Mail To
Navyug Military. Do Not Send Mails To Any Other E-Mail ID As This Will Delay
The Responce From Our Team.
NOTE: We Will Have Very Little Control Over The
Shipment Once We Dispatch It. We Request You To Co-Ordinate With Your Local
Courier/Post Office For Quick Delivery.