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Shipping and Returns
We Ship Globally (Any Part of the Country in the World )
Chughs Navyug Military are Manufacturer & Suppliers / Exporters / Importers / Contractors etc.. of Complete Range of Uniforms & Kit articles Since 1973 in this field ,
Products Manufactured & Shipped to you or off the shelf in stock will be delivered within 3 to 30 days of placing the order.
Expect the Product to reach you within 30-40 days depending upon what order is placed whether it has to be manufactured / Customized products or off the shelf. Depending on the mode of shipment (Air or Surface)
The Shipment will be dispatched, after verifying providing card security checks are complete, payment received & stock availability is confirmed. Orders Received on Sunday or During Holidays are dispatched the following Monday or next working day. During busy times, such as holiday periods, there can be processing and shipping delays.
Cancellation of Order by Chughs Navyug Military :
Chughs Navyug Military reserve the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and / or payment been received. The 100% payment shall be refunded and the user shall be informed of the same. If a non delivery or late delivery occurs due to a mistake by the user (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by Chughs Navyug Military for re-delivery shall be claimed from the User.
Replacement/ Return Policy by Chughs Navyug Military :
Chughs Navyug Military except the following in a Weeks Time :
· Gift Certificates
· Items have been used or opened
· An item not returned in the condition it was received.
· Any item received by us in a damaged condition.
· Items Sourced / Delivered
· The Item may be a manufacturing defect
· The Item may be damaged during transit
· That a wrong item is delivered to you
In only such cases as given above, we will replace the item at no extra cost, provided that the request for replacement / return of item is made within the stipulated time frame as given below. No returns or replacements will be allowed after the order is processed, except for the reasons given above, To get a replacement, email us at [email protected] your order Number and the reason for returning .Only after receiving our confirmation for the return, you are requested to send the item back to us. We shall not be responsible for any items sent to us for return / replacement without our confirmation. If the return is happening because of our fault then, we will pay you the return charges as per EMS Speed / Post Price List.
Our Return Policy:
Replacement Request must be made with a Week of Purchase and must not be part of above list
There are no extra shipping charges for the delivery of replacement items for the reasons mentioned above.
In case the shipment is being returned for size / color etc.. replacement then, the customer has to bear the cost of shipping the product to us (by EMS speed / post Parcel) and we will bear the cost of shipping the exchanged product back to you.
In case delivery is not executed due to recipient not available / Prmises Locked / Incomplete address etc., the customer shall still be charged for the order.
Refund Policy by Chughs Navyug Military :
Good Unavailability or Service Problem:
· If the Item sent for replacement is not available ,we will try to give you best possible alternatives,but at the end choice of customer will be final
· If the order is confirmed by us and order is not able to ship the product on time, then we give refunds to customer, if customer demands
· 100% refund will be given,if product is not available.
· Refunds will be made by Bank Transfer only to the customers Bank Accounts
· Refunds will be made within 15 days of receiving the request. In most cases it will be done well before this period.
· Shipping Returned Merchandise:
We recommend shipping returned merchandise via courier / insured parcel
Chughs Navyug Military does not take any responsibility for reimbursement or compensation in the event that any returned packages are lost /stolen / mishandled. We do not refund shipping or insurance cost.we do not offer reverse pickup service and the product has to be shipped back by the customer and damaged in shipping Chughs Navyug Military is not Responsible for items lost or damaged in shipping .